ServiceNow, Inc.

Annual Trend FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 FY 2025 TTM
Total Revenue $1.4b
$1.9b +39.02%
$2.6b +34.96%
$3.5b +32.64%
$4.5b +30.60%
$5.9b +30.46%
$7.2b +22.88%
$9.0b +23.82%
$11.0b +22.44%
$13.3b +20.88%
$14.7b +10.95%
Cost of Revenue $398.7m
$499.8m +25.36%
$622.7m +24.59%
$796.6m +27.94%
$987.1m +23.91%
$1.4b +37.07%
$1.6b +16.26%
$1.9b +22.12%
$2.3b +19.05%
$3.0b +30.43%
$3.7b +24.61%
Gross Profit $991.8m
$1.4b +44.51%
$2.0b +38.58%
$2.7b +34.12%
$3.5b +32.61%
$4.5b +28.61%
$5.7b +24.85%
$7.0b +24.29%
$8.7b +23.36%
$10.3b +18.37%
$11.0b +6.99%
Research and Development Expense $285.2m $377.5m $529.5m $748.4m $1.0b $1.4b $1.8b $2.1b $2.5b $3.0b $3.3b
Selling and Marketing Expense $700.5m $946.6m $1.2b $1.5b $1.9b $2.3b $2.8b $3.3b $3.9b $4.4b $6.1b
General and Administrative Expense $158.9m $210.5m $296.0m $339.0m $454.2m $597.0m $735.0m $863.0m $936.0m $1.1b $1.3b
Amortization of Intangible Assets $15.1m $19.7m $25.2m $34.6m $46.0m $76.0m $81.0m $85.0m $94.0m $120.0m
Operating Expenses $1.4b $1.5b $2.0b $2.6b $3.3b $4.3b $5.3b $6.3b $7.3b $8.5b $9.3b
Operating Income (Loss) ($422.8m)
($101.4m) +76.01%
($42.4m) +58.17%
$42.1m +199.29%
$198.9m +372.10%
$257.0m +29.23%
$355.0m +38.13%
$762.0m +114.65%
$1.4b +79.00%
$1.8b +33.72%
$1.7b -7.89%
Interest Expense $33.3m $53.4m $52.7m $33.3m $32.7m $28.0m $27.0m $83.0m
Foreign Currency Transaction Gain (Loss), before Tax $113.0m
Other income (expense):
Other Nonoperating Income (Expense) ($16.9m) $20.0m $71.0m ($56.0m) ($45.0m) ($14.0m)
Nonoperating Income (Expense) $6.0m $5.8m $56.1m $58.3m
Income (Loss) from Continuing Operations before Income Taxes, Domestic ($432.6m) ($80.6m) ($153.3m) ($48.6m) $11.9m $152.0m $173.0m $523.0m $1.1b $1.3b $2.3b
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest $249.0m $399.0m $1.0b $1.7b $2.3b $2.3b
Current Income Tax Expense (Benefit) $5.2m $9.2m $22.0m $16.3m $53.3m $53.0m $59.0m $134.0m $215.0m $262.0m $676.0m
Income Tax Expense (Benefit) $1.8m $126k ($12.3m) ($559.5m) $30.7m $19.0m $74.0m ($723.0m) $313.0m $513.0m $676.0m
Net Income (Loss) Attributable to Parent ($451.8m)
($149.1m) +66.99%
($26.7m) +82.09%
$626.7m +2446.83%
$118.5m -81.09%
$230.1m +94.21%
$325.0m +41.22%
$1.7b +432.62%
$1.4b -17.68%
$1.7b +22.67%
$1.7b -4.46%
Earnings Per Share, Basic $0.67 $0.12 $0.23 $0.32 $1.70 $1.38 $1.69 $1.61
Earnings Per Share, Diluted $0.64 $0.12 $0.23 $0.32 $1.68 $1.37 $1.67 $1.60
Weighted Average Number of Shares Outstanding, Basic 932.3m 965.5m 990.5m 1.0b 1.0b 1.0b 1.0b 1.0b
Weighted Average Number of Shares Outstanding, Diluted 986.1m 1.0b 1.0b 1.0b 1.0b 1.0b 1.0b 1.0b
Additional Financial Items
Business Combination, Acquisition Related Costs $96.0m

Values abbreviated: b = billions, m = millions, k = thousands. Per share data in USD.